Community Manager - Crypto Authentication

  • Date: 24 Sep 2023
  • Location: CALIFORNIA
  • Work Type: Permanent / Full Time

The company is an early stage, fast-growing challenger to transform the antiquated user identity space by eliminating the need for passwords, with backing from top investors such as Lightspeed Ventures, SV Angel, Social Capital, Placeholder, and Naval Ravikant. We’re looking for an exceptional new team member to own the company's social media vision and strategy, and help scale the company into a household name for developers worldwide.

Our mission is to safeguard the trust between users and Internet services by establishing a secure and authentic digital identity. the company's vision is to build the passport of the internet. We are seeking team members who are not afraid to push beyond the status quo and create the simplest, most secure, and most long-term sustainable identity solution for app developers and end-users.

The company is hiring an experienced social media strategist and community management expert to own the strategy and day-to-day operations of our social listening and engagement efforts.

We’re looking for a creative and experienced communicator to grow and engage the company's community across multiple social channels. Our Community Manager will be responsible for developing and managing campaigns that inform and inspire a diverse audience including developers, customers, and other company champions.


In this role, you will:

Ideate and build creative, impactful social media and influencer campaigns to support our biggest initiatives

Manage and evolve the company's day-to-day organic social media presence — owning our content calendar, driving production, and defining an approach to grow followers, engagement, traffic, and customer acquisition

Partner with Design, Product, and Growth teams to build awareness and excitement for new product features, share inspiring customer and employee stories, and respond to issues as they arise

Share feedback and insights from our community that can inform our overarching Product, Marketing, and Customer Success strategies

Keep a pulse on social media and cultural trends to identify opportunities to deepen engagement with developers and introduce new people to the company

Design and execute social media reporting on key metrics, including growth in fans/followers, engagement, traffic, and revenue

Lead influencer marketing programs from pitch to execution

What you bring to the table:

Excellent communication skills with an in-depth understanding of social networks (Twitter, Instagram, LinkedIn, Reddit, YouTube) culture and audience base3+ years experience in social media and/or community management, with expertise in the social landscape to inform strategy, creative, and campaigns

Passion and working knowledge of Web3 principles and ecosystem

Existing relationships within the Web3 developer community

Creative ideas about how the company can evolve on our current social channels and new ones as we reach new audiences

The ability to think about social as a community platform, and strategize ways to grow community and loyalty via social media

Understanding of social networks best practices in design, functionality, users

Experience working with an internal creative team to produce social-first content

Proficiency in third-party social media tools (i.e. Sprinklr, Netbase)

Customer empathy and a strong bias for action

Growth mindset, with the ability to iterate quickly and improve on results


Experience engaging technical audiences

Experience with developer forums like IndieHackers, Dev. to.A portfolio of content you’ve produced across a variety of social channels

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