UX Researcher (Blockchain)

  • Date: 26 May 2024
  • Location: Remote
  • Work Type: Permanent / Full Time
The company is at the forefront of the blockchain fintech revolution. It builds, deploys and runs critical applications across both enterprise and crypto/DeFi, multiple blockchain verticals, as well as other industry leading products. The team is composed of multiple decentralised product teams across all verticals distributed across Europe and US and working mostly remotely.
The company is looking for innovative problem solvers who are interested in tackling the complex challenges that exist in the blockchain and financial ecosystems and scaling developer and user-facing systems to tens of millions of users.

  • Define, plan, and conduct complex multi-phase, mixed-method user research that deepens our understanding of the user experience and drives product strategy
  • Deliver compelling, timely and actionable insights to the product and design teams which facilitate evidence-based product and design decisions
  • Take a holistic view of our understanding of our users and their behaviour, and proactively identify gaps and opportunities for new research
  • Work in a highly collaborative manner with product managers, designers and engineers to ensure we are discovering and prioritising the most important user needs
  • Play a role in shaping how we build research as a core competency across the company and define how we put users first when conducting research

  • Have experience conducting research in an end-to-end software development setting, including product discovery with on-going generative research, usability testing on designs and getting feedback on shipped products
  • Can use a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
  • You might be a mixed-methods researcher, however your strength is in qualitative research
  • Can design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps

Potential skills:
  • Experience in conducting user research in remote settings
  • Experience or familiarity of blockchain products
  • Experience conducting user research in a financial services setting

Remuneration and benefits: 
  • Better than market rate with equity plan
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